The Importance of Internal Customer Service
Companies battle every day to keep their customers. They deploy countless tactics and have teams of employees focused on this goal.
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Tracie L James
- Sep 30, 2019
- 5 min
Zero In on YOUR Best Leadership Strategy
Success cannot be achieved on auto pilot. When you're on auto pilot, the environment has control of you... you just move wherever and
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Tracie L James
- Jul 31, 2019
- 3 min
Bleeding employees?!
I recall one time in my career when I shared with a co-worker that I was leaving the company and then she shared that she was interviewing
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Tracie L James
- May 31, 2019
- 3 min
How Leaders Kill the Growth in their Own Companies
After over 20 years of working, I've learned that some companies slowly implode... maybe not implode but will not achieve their full
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Tracie L James
- Apr 30, 2019
- 3 min
Eliminate Your Team’s Excuses
As a team leader, it's a constant battle to keep your team fully engaged on the tasks necessary for consistent success.
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Tracie L James
- Jan 31, 2019
- 4 min
A Question of Accountability
With so much happening in this world, I've been thinking about accountability. As a leader, the most important thing is
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